Terms and Conditions | Balance

TERMS OF USE

Effective Date: January 1, 2026

 

IMPORTANT: READ THESE TERMS BEFORE ACCESSING OR USING THE SERVICES

These Terms of Use (these “Terms”) govern your (“you” or, as applicable, “Learner” and/or “Guide”, as those terms are hereafter defined) access or use of the https://https://holisticacommunity.com/ the website, https://holisticacommunity.com/members, and their contents and services (the “Services”) made available by JOY Holistic Education Online LLC, doing business as (dba) HOLÍSTICA (‘HOLÍSTICA,’ ‘Company,’ ‘we,’ ‘our,’ or ‘us’). The Services are evolving. These Terms may be amended or modified, including amendments and modifications to cover additional Services.

Binding Contract

By accessing and using the Services, you are agreeing to be contractually bound by these Terms. If you do not agree to these Terms, then do not access or use the Services. For any reason and at any time, JOY Holistic Education Online LLC dba HOLÍSTICA may modify, amend or supplement these Terms or terminate your access to or use of the Services. Should these Terms be modified, amended or supplemented, then your continued access or use of the Services as of the date these Terms are last updated constitutes your consent to be bound by the modified, amended or supplemented Terms.

 Services

HOLÍSTICA is a digital platform where a Client or Educator or Practitioner or Participant or Member or Follower or Learner, or an Entity (collectively, “Learner”) participates in an activity, including, but not limited to, holistic education classes, workshops, events, videos, personal coaching, and printed resources (the “Activity”) in-person, online, or pre-recorded by instructors, teachers, independent contractors, content providers, educators (collectively, “Guides”) working with HOLÍSTICA or its owners, managers, employees, agents (collectively “HOLÍSTICA”). 

Learner can search for classes or Guides based on location or for virtual and in-person offering. Learner can book or cancel sessions, reschedule sessions, rate Guides, and submit reviews for Guides. Learner makes payment for Guide’s sessions through the Services, via the Stripe API. Guides must set up a Stripe account in order to enable payment to them through the Services, via the Stripe API. The Services are available solely for personal, non-commercial purposes. All Guides are Third Party Providers who use the Services to create and maintain profiles that allow them to offer holistic education instruction and other education modalities to Learners.

Independent Contractors

HOLÍSTICA Guide understands that the relationship Guide has with HOLÍSTICA by way of Guide’s access and use of the Services is that of an independent contractor at all times and shall not be construed as creating any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship in any way and/or of any kind between the parties hereto. 

Guides are not employees of HOLÍSTICA. Guides do not receive any benefits whatsoever, including but not limited to health/dental insurance, life insurance, retirement, or vacation days. Guides are responsible for their own personal and business taxes at all times and for their own profits and losses. Guides expressly consent to carry and maintain professional liability Insurance and are responsible for all claims against the services and content offered.

HOLÍSTICA is not a member of any governing or accreditation body and therefore cannot guarantee that the classes or series offered by you as a Guide meet the standards developed by such governing bodies. HOLÍSTICA does not make you eligible for certification by any governing or accreditation body to teach various holistic education practices. You agree not to hold yourself out as a certified Guide based on completing the courses, content or programs available on the Service or use HOLÍSTICA’s name as a certification or accreditation body. Further, you expressly waive and release HOLÍSTICA and its directors, principals, educators, independent contractors, employees, agents, contractors, affiliates and representatives of any claim arising from or in connection with providing holistic education services or a violation of the terms as provided herein.

License

So long as your access and use of the Services complies with these Terms, HOLÍSTICA grants you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to access and use the Applications and their contents on your personal device. All rights not expressly granted herein are reserved by HOLÍSTICA. You will not: (a) modify, copy or create any derivative works based on the Services; (b) reverse engineer or decompile any portion of the Services, including but not limited to, any software utilized by HOLÍSTICA in the provision of the Services; (c) access or use (or allow a third party to access or use) the Services for competitive analysis or to build any competing products or services; (d) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, or otherwise make the Services available to any third party, other than to yourself, (e) copy any functions, integrations, features, interfaces or graphics of the Services; or (f) otherwise use or exploit the Services in any manner not expressly permitted by these Terms of Use.

Accounts

In order to use the Services, and for security and identity verification purposes, you must set up and maintain a personal account (“Account”) via login to Facebook or Google or an email account. In order to continue using the Services, you must maintain the same Facebook or Google account you used to set up your Account. Otherwise, you will be denied access to or use of the Services. You must be at least 18 years of age to obtain an Account. Additionally, in order to complete a Services transaction, you must submit to HOLÍSTICA certain personal information, such as your name, address, phone number, and photo.  You may only possess one personal Account. When you create an account, you must provide us with accurate information, in good faith, and you agree to keep your information updated if it changes. You must provide true and accurate information about yourself and your country of residence when you create or update your Account. Providing us with false information may result in the termination of your Account.

With your permission, we may give other websites or services the ability to verify information about your Account or perform actions on your behalf. This permission is asked for when you connect your Account to these other websites or services.

If you become a Learner to a Guide you agree to have the following information shared with that Guide:

  1. your name and email address,
  2. and other profile information you’ve provided, any messages you send providers through HOLÍSTICA 
  3. your physical address, city, state, and country
  4. your phone number for event notifications via text
  5. all information about payment transactions, but not your full payment card information

If you join a Guide’s membership on HOLÍSTICA , depending on the Guide’s preference, you will be charged either a set amount per month (or year) or per content item such as a pre-recorded class and videos. You can cancel your membership subscription at any time. You can see the details as you join, as well as in the receipt sent to you after each successful payment. You can view all your active membership subscriptions and billing history on your Account.

As a Guide, you will need to set up a Stripe payment account through the Services, via the Stripe API, in order to get paid for your services. As a Learner, you will make payment thru the Services via valid credit card you enter into Stripe, via the Stripe API, in order to book group classes or sessions on HOLÍSTICA or purchase access to content. You agree to maintain accurate, complete, and up-to-date information in your Account. Failure to do so may result in your inability to access and use the Services, or HOLÍSTICA’s termination of this Agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security of your Account at all times.

We can terminate or suspend your Account at any time at our discretion without a cause. We can also cancel any membership subscriptions and remove any descriptions, posts or benefits at our discretion without reimbursement for remaining billing period. You may not bring a claim against us for suspending or terminating another person’s account, and you agree you will not bring such a claim. If you try to bring such a claim, you are responsible for the damages caused, including attorney’s fees and costs. These terms remain in effect even if you no longer have an account.

Conduct

Persons under the age of 18 may not use the Services. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. Your use of the Services must not cause nuisance, annoyance, inconvenience, or property damage to any person or third party whatsoever. You may not authorize third parties to use your Account. You may not assign or otherwise transfer your Account to any other person or entity.

Ownership

The Services and all rights therein are and remain the property of HOLÍSTICA or its licensors. You are not granted or conveyed any rights by way of these Terms or by way of your use of the Services except for the limited license granted herein. You may not otherwise use the HOLÍSTICA apps, HOLÍSTICA website, the HOLÍSTICA brand, HOLÍSTICA trademarks, HOLÍSTICA copyright, or the trademarks of HOLÍSTICA or its licensors.

Third Parties

The Services may be made available for access or use in connection

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